My dads care has been excellent, he is treated with respect and is very well cared for. The care home is excellent and suits my fathers needs, everything is what he needs. The staff are “beautiful” and work very hard to ensure all residents are treated the same, superb! When we visit we are treated with respect / care / dignity. We are very happy with everything for my dad, so thank you.
Our mother was admitted to Norton Lodge on 16th September 2016 she has dementia as well as other health problems. The care she has received since that date is second to none. When she is taken ill she is seen by a doctor immediately, any concerns we have are dealt with quickly and efficiently and always to our satisfaction. When you walk into Norton Lodge it’s like being part of a large family the resident’s rooms are lovely and the communal areas welcoming. There are a range of activities for the residents and their families are encouraged to join in.
My Dad just had a week’s Respite at Norton Lees Lodge. Having managed care homes in the past my expectations were high. I can’t praise this place enough, my dad was well cared for giving me and my mum a stress-free break. The staff are caring, on the ball and nothing is too much trouble. Thank you for looking after him so well.
We have found that all the staff are fantastic and very caring with residents and visitors alike. Very friendly and helpful, the manageress, there’s nothing that is too much trouble for her. She must be one of the best managers in your industry.
A wonderful experience. Staff are very kind and helpful. Lovely room. Hopefully my relative will be very happy with her new home.
We at Norton Lees know that finding the home for you or your loved one is a choice not to be taken lightly. That’s why we offer in-depth consultations to walk you through your needs, the scope of your care, and your goals for the future.